I’ve been pondering a question recently. “Has PASS outlived its purpose?” To help answer that question, I went to the PASS website to look for its mission statement. I couldn’t find it in the dropdown menus. I searched the site. No results found. That’s disappointing. And perhaps it explains why the organization is struggling as…
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Many companies have lean IT organizations and find themselves with five, ten, or even twenty production SQL Servers and no dedicated Database Administrator to care for them. Instead, they rely on other IT Professionals to ensure the database servers are performant. We’ve worked with many companies where SysAdmins, Application Developers, and Network Administrators have been…
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“I’m stuck. How can I get the experience I want when my current role doesn’t provide the opportunity I need?” That question haunted me some twenty years ago while I was in the early stages of building The SERO Group. I wanted more experience to better serve my clients and to better understand how to…
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Imagine for a moment being a naval explorer from antiquity. You set sail from the Old World, plotting a course that will take you across the vast and deep sea toward your foreign destination. The trip will be long and wrought with dangers. Headwinds will hinder your progress. Crosswinds will blow you off course. Storms will rise,…
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As we enter the last quarter of 2014, I’m reminded of a story by Mike Greene that I read recently in the Business Journals (check it out here). Paraphrasing, the story went something like this: A man walked into an old country store late one afternoon. As he wandered around looking at the merchandise, he…
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Have you ever received an appointment request for a meeting that you knew was going to be unproductive? Nothing was accomplished the last time this team met; the only thing that was decided was that we needed to meet again. What a waste of time! Meetings are not free, even if everyone is local and…
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About a year ago, a friend of mine introduced me to a weekly podcast from Manager-Tools. In each cast, Michael Auzenne and Mark Horstman share some of the lessons they’ve learned about how to be a more effective manager. These are actionable techniques rather than purely theoretical concepts. I regularly listen to one of their…
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[This is part four in a series of posts about how to effectively transition to your new role after being promoted.] Series Outline So I Got Promoted, Now What? Stop Doing Your Old Job Employ the Same Successful Tactics Get to Know Your Peers Get a Trusted System Manage Your Email Manage Your Calendar Start…
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[This is part three in a series of posts about how to effectively transition to your new role after being promoted.] Series Outline So I Got Promoted, Now What? Stop Doing Your Old Job Employ the Same Successful Tactics Get to Know Your Peers Get a Trusted System Manage Your Email Manage Your Calendar Start Having…
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