Author: Joe Webb

core banking system SQL Server

When “We Just Don’t Know” Costs You: The Hidden Risk of SQL Server Outages for Banks and Financial Institutions

I recently spoke with a senior IT leader at a respected financial institution about their Microsoft SQL Server environment. Like many banks, they rely on their core banking system provider to build and maintain their SQL Server infrastructure. But a recent experience undermined their confidence in that approach. Their core banking system SQL Server went…
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SQL Server Health Check

SQL Server Health Checks: 10 Issues That Show Up Again and Again

If you’re responsible for a SQL Server environment, you already know the stakes: performance, availability, recoverability, and security. But what you don’t know—until something goes wrong—can cost you dearly. That’s why regular SQL Server Health Checks matter. Here are the most common problems we uncover—and why they need attention before they cause trouble. Top 10…
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Undermanaged SQL Servers can lead to frustration for both your customers and your team.

The Costs of Undermanaged SQL Servers for Financial Institutions

Banks and credit unions rely on SQL Server databases to power transactions, portals, reporting, fraud detection, and core systems. Despite this, many institutions end up undermanaging or even overlooking these critical systems. The result? Performance lags, security vulnerabilities, and unplanned downtime that can cost far more than most institutions realize. If you’re responsible for operational…
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SQL Server cybersecurity threats

Five Ways to Protect Your SQL Server from Cybersecurity Threats

Microsoft SQL Server is mission-critical for many organizations, storing customer data, financial records, and essential business operations. That makes it a prime target for cybercriminals. SQL Server faces serious risks—from insider threats to ransomware—that can lead to data breaches and business disruptions. If your organization relies on SQL Server, you can’t afford to take its…
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TBA Strategic Tech Summit

Join Us: Tennessee Bankers Association Innovation and Strategic Tech Summits

The SERO Group is excited to participate in the 2025 TBA Innovation and Strategic Tech Summits on April 10th and 11th in Franklin, TN. This event brings together banking professionals, technology leaders, and industry experts to discuss the future of banking and explore innovative solutions for financial institutions. With a rapidly changing landscape, banks need…
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SQL Server Downtime Prevent

The Impact of SQL Server Downtime (and How to Prevent It)

For many businesses, the availability and performance of SQL Server databases are paramount. Unplanned downtime can lead to significant financial losses, tarnished reputations, and regulatory repercussions. Understanding the costs associated with SQL Server downtime and exploring strategies to mitigate these risks is essential for those aiming to maintain operational resilience in 2025. Read on for…
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Replacement FFIEC CAT

Farewell, CAT: FFIEC Cybersecurity Tool Will Sunset This August

Banks’ Replacement Options for the FFIEC CAT Since 2015, the FFIEC CAT has helped financial institutions assess cybersecurity risks and maturity levels. However, the FFIEC recently announced that the CAT will sunset on August 31, 2025. Now, banks must determine the best alternative to ensure continued compliance and security. The FDIC’s official announcement encourages institutions…
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Database downtime cost

The True Costs of Database Downtime—and Why Modernization Can’t Wait

How to Build a Business Case for Modernization In today’s always-on business environment, database downtime isn’t just an inconvenience—it’s a direct hit to revenue, productivity, and customer trust. Despite this, many organizations delay modernization efforts due to perceived costs and complexity. However, the real question is: can your business afford not to modernize? Read on…
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Georgia Bankers Association Operations and Technology Conference

Visit Us at the Georgia Bankers Association Operations and Technology Conference!

If you’re attending the GBA Operations and Technology Conference, we’d love to meet you! This event is Georgia’s leading conference for bank operations and technology professionals, covering key topics like cybersecurity, payments, fintech partnerships, and vendor management. It’s a great opportunity to network, learn from industry experts, and explore new solutions to today’s banking challenges.…
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Best business books

The Best Business Books I Read in 2024

I read 50 to 60 books a year, a habit I’ve maintained for most of my life. Some of those are just-for-fun fiction books. Others are educational nonfiction books that give me glimpses into other disciplines or subjects. Still others, like the books I’ll share in this post, help me to improve in my various…
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