Stop, Drop, And Roll Before Answering

Stop, Drop, And Roll Before Answering
“I can’t believe what they’re telling me!”, that’s what the little voice in my head screams in some of my initial client meetings. Fortunately it usually passes through the marketing and PR filter en route to my mouth and it comes out “That’s interesting. How’s it working for you?” You wouldn’t believe some of the systems and processes I’ve seen... Read More

Why Do IT Pros Make Awful Managers?

Why Do IT Pros Make Awful Managers?
(This FITP article is cross-posted from Kevin Kline’s professional blog at http://KevinEKline.com). I’m being a little bit incendiary with that title.  Many IT pros grow into very good managers.  But it almost never comes naturally. It takes hard work and many hard won lessons before most of us ever achieve a degree of skill and comfort with managing other people.  Thinking about... Read More