Three Options for Increased Contentment at Work

Three Options for Increased Contentment at Work
  A work environment like The Office where an obtuse boss unknowingly stifles productivity and routinely kills morale makes for a funny sit-com. That series is one of my all-time favorite television shows. However, when fiction becomes reality, it’s not so funny. I’ve seen work environments every bit as dysfunctional as the Scranton branch of Dunder-Mifflin. When an obvious choice... Read More

Are You Hurting Enough to Really Change?

Are You Hurting Enough to Really Change?
  As we enter the last quarter of 2014, I’m reminded of a story by Mike Greene that I read recently in the Business Journals (check it out here). Paraphrasing, the story went something like this: A man walked into an old country store late one afternoon. As he wandered around looking at the merchandise, he was occasionally interrupted by a... Read More

The 4th C of Interviewing

The 4th C of Interviewing
  Hiring the wrong person is costly. There are the hard costs associated with the search as well as delayed projects, lowered morale, and expensive employee benefits. Yet many companies do not have a well-defined and comprehensive interviewing process. They leave it up to individual managers to make hiring decisions while neglecting to provide sufficient guidance or training on what... Read More

Stop, Drop, And Roll Before Answering

Stop, Drop, And Roll Before Answering
“I can’t believe what they’re telling me!”, that’s what the little voice in my head screams in some of my initial client meetings. Fortunately it usually passes through the marketing and PR filter en route to my mouth and it comes out “That’s interesting. How’s it working for you?” You wouldn’t believe some of the systems and processes I’ve seen... Read More

Why Do IT Pros Make Awful Managers?

Why Do IT Pros Make Awful Managers?
(This FITP article is cross-posted from Kevin Kline’s professional blog at http://KevinEKline.com). I’m being a little bit incendiary with that title.  Many IT pros grow into very good managers.  But it almost never comes naturally. It takes hard work and many hard won lessons before most of us ever achieve a degree of skill and comfort with managing other people.  Thinking about... Read More